Trusted Choice is a branding initiative by the Independent Insurance Agents and Brokers Association, the national association for insurance agencies. We are proud to be a part of this organization, and as an independent insurance agency, we stand behind the Trusted Choice brand.
Trusted Choice firms are committed to providing customer service designed to help you meet your insurance needs. We benefit from access to many leading insurance companies. The two most important aspects of independent insurance agencies are the trust you put with them to handle your insurance and the choice that they have among different insurance carriers. This choice allows agencies like ours to shop your insurance and compare quotes from multiple sources. Doing business with a Trusted Choice Agency is the smart way to buy insurance.
How does a Trusted Choice Agency benefit my business?
Doing business with a Trusted Choice Agency benefits your business because of those same two reasons. First, all Trusted Choice agencies are committed to a higher standard of business through our pledge. As an insurance advisor, we take this commitment to our clients very seriously and plan on earning your trust over time through consistently providing quality service. Most importantly, we will assist your business in times of need. The second reason is that Trusted Choice agencies represent multiple insurance companies, so we can offer you a variety of coverage choices and can customize a plan to help meet your specific needs.
Trusted Choice Commitment and Pledge
Trusted Choice agencies are dedicated to you and are committed to treating you as a person, not a policy. All Trusted Choice agencies agree to adhere to a Pledge of Performance, designed to assure quality service. Trusted Choice agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair resolution of your claim.
- Help you solve problems related to your coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.